Important Things to Ask When Choosing a Carpet Retailer

If you want to invest in a top quality carpet, you need to remember that your choice of retailer is just as important as your choice of design, colour, and material. In fact, the support of a friendly and reliable sales and installation team can make a huge difference to how happy you end up with your purchase. The question is, what should you look out for when it comes to picking a carpet retailer?
For homeowners on the hunt for new carpets in Peterborough, there are a few things to keep in mind. The benefit of being able to speak to a retailer directly (in store, online, or on the telephone) is that you can ask anything which might be on your mind. So, do not be afraid to find out the difference between an Axminster and a Wilton or ask for expert advice on colour palettes and pile choices.
For the lowdown on all of the important questions which you need to ask when shopping for new carpets in Peterborough, read this in depth guide.

How are your carpets priced?

When shopping, it is useful to keep in mind the fact that not all retailers price their carpets in the same way. The first thing that you need to find out is whether the price advertised (or displayed) is the cost per square foot, yard, or metre. This is important, because you will use the figures to estimate the overall cost. Next, ask your retailer exactly what is included in the advertised price. So, you are trying to find out whether the cost includes extras like underlay and installation. Whilst it can feel a little fussy to haggle over these little details, it is much better to know exactly what you are getting before you hand over any cash.

Who carries out your carpet installations?

It is not a problem if the retailer outsources its carpet installations, as long as it is willing to oversee and take responsibility for the job. Even if a third party is brought in, a good retailer accepts liability for any problems, mistakes, or risks which might be involved. If your retailer seems far too keen to charge you for carpet installation, but offer you little support, you might want to think twice about your choice.

Are the installation experts fully insured?

You should only let installers (third party or otherwise) who are fully insured into your home to carry out work. This insurance is protection against any kind of damage which might occur as a result of the carpet installation – without this, you may not be compensated.

Can I see some testimonials/reviews?

Once you have found a reliable retailer selling high quality carpets in Peterborough, feel free to ask if you can see some testimonials or reviews. It is fairly common for carpet companies to keep portfolios, so it is certainly worth asking if you can see some pictures of previous installations. Plus, most carpet retailers list testimonials on their websites anyway, so you can always take some time and have a browse through customer reviews. This is one of those situations where personal contacts can mean a lot – if you know friends or family members with superb recommendations for carpets in Peterborough, go ahead and give them a look.
For more information and advice on shopping for the perfect carpet or to arrange for a consultation why contact us here at Peter H Gammons today or call us on 01487 812275.

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